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Phone has a blank screen
Creation date: 9/26/2024 8:42 AM Updated: 1/24/2025 3:19 PM
phones
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Ensure that the phone is not sleeping by looking at the circular button for a white light or pressing any button on the phone.
Verify that the phone cable (
look for the three squares symbol
) is not unplugged or loose.
Have your IT personnel use a different ethernet cable to see if the issue would be resolved.
If the issue is not resolved, you can log a ticket or call the helpdesk at
2210
or
2215
.
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