Type in your search keyword below.
Please read: Helpdesk Manual
NSSS
Network Infrastructure Issues
1
-
↑↓
Internet Connection
Updated: Friday, January 24, 2025
Email Service
3
-
↑↓
Zimbra Preferences - Display Name and Email Address
Updated: Friday, January 24, 2025
-
↑↓
Trouble login in government email
Updated: Friday, January 24, 2025
-
↑↓
I forgot my password
Updated: Friday, January 24, 2025
Telephony
7
-
↑↓
Unable to hear the other person
Updated: Friday, January 24, 2025 phones
-
↑↓
Phone has a blank screen
Updated: Friday, January 24, 2025 phones
-
↑↓
Phone displaying the message “Phone is registering”
Updated: Friday, January 24, 2025
-
↑↓
Phone displaying the message “Verify your network connection”
Updated: Friday, January 24, 2025
-
↑↓
Phone displaying the message “Connecting”
Updated: Friday, January 24, 2025
Other
3
-
↑↓
Features and Benefits of a Virtual Data Center
Wednesday, August 3, 2022 data virtualization vm
-
↑↓
Registering on HelpDesk
Updated: Friday, January 24, 2025
-
↑↓
Using the Helpdesk (Client)
Updated: Friday, January 24, 2025 helpdesk first time user reporting issues issue
Maintenance and Support
Printer / Scanner Issues
1
-
↑↓
My printer has a paper jam
Updated: Friday, January 24, 2025
Miscellaneous Requests
3
-
↑↓
My computer is freezing up/ has crashed
Updated: Friday, January 24, 2025
-
↑↓
My computer is not turning on
Updated: Friday, January 24, 2025
-
↑↓
General Troubleshooting
Updated: Friday, January 24, 2025